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Our building blocks demonstrate what makes our company a strong and good choice for companies who want to give their customer a smoother and more pleasant user experience.
Queue management solutions
20+ years of experience
20+ happy partners
Q-net rate
Banknote examining equipment
3000+ satisfied clients
40+ different countries
200+ solved problem
3+ continents
Queue Management System
Q-net Pro is a powerful, web-based queue management solution designed to streamline customer flow and enhance service efficiency. It supports both centralized and distributed (master–slave) architectures, giving organizations the flexibility to scale according to their needs. Because every component is browser-based, staff and customers can access the system seamlessly from PCs, tablets, or smartphones.
With a wide range of optional modules—including statistics and monitoring, appointment scheduling, real-time alerts, visualization, customer feedback, and even voice recording—Q-net Pro can be tailored to fit diverse operational requirements.
The platform is compatible with multiple databases and operating systems, integrates smoothly with third-party applications, and can be upgraded effortlessly as your needs evolve. Trusted by more than 300 organizations worldwide, Q-net Pro delivers proven reliability, easy scalability, and measurable value.
Visualization
Visualization module for the management to gain immediate information about the customer-flow situation in the branch, for the customers to see their position in the virtual queue
Digital Signage
Digital signage (media display) software that shows the usual waiting area display / calling information, video files, RSS feed, another website, pictures, centrally organized, by creating playlists
Identification
The customer can identify himself by entering his phone number, using bank and other cards, RFID cards, etc, for example to get higher priority based on his VIP level. The customer information can be also seen on teller's calling application and in ticket report.
Customer Feedback
Customer feedback module to be used with voice recording module: to be able to evaluate the reason of a bad rate
Statistics
Full reporting and monitoring module, customizable, extended with scheduled report generation to be sent by e-mail.
Rules
Customizable rules can be created to modify operation logic (e.g. change calling order). This way unique customer servicing requirements can be covered.
Introducing Q-net Pro 7: The new generation of Q-net Pro
Experience the future of Q-net Pro 7 – our latest and most advanced software version yet. Packed with cutting-edge features, enhanced performance, and intuitive user interface, it sets a new standard in queue management systems.
Learn moreWhy Choose Us?
Because we not only provide you one of the leading top quality software and hardware, which makes your maintenance easy, your sales high level, but we also provide you free training, free upgrade, and free support via remote access. You won't feel like that you are alone, we will guide you during the whole sales process until you receive your great references.
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What clients say
Become a partner
Are you deeply committed to serving your clients and enhancing their customers' experiences? Are you interested in achieving above-average profit margins and gaining access to cutting-edge technology in customer experience management?
Learn moreAnswering your questions
What industries can you support?
Our core market segments encompass Banking and Finance, Healthcare, Telecom, and the Public Sector. However, our system boasts exceptional flexibility and adaptability, rendering it applicable across a myriad of industries. To gain insight into the diverse array of challenges we've addressed in various sectors, we invite you to explore our customer stories.
We have our ticket dispenser from a different supplier, is there any way to use it with Q-net Pro software?
In most of the cases we can use third party hardware with Q-net Pro, please contact with our support team to check it: [email protected]
Is your Q-net Pro software license perpetual or on a monthly payment basis?
Our license certificate is perpetual, but has to be prolonged every year free of charge. This way we can make sure, that you always have the latest up-to-date version.
How long does it take to receive our order?
Usually our manufacturing time is 8 weeks from placing the order. However, it can be shorter in case we have the items in stock..
Do you organize freight?
Sure we do, we have our own contracted shipping agent for big cargo, and we use UPS for small parcels.
I want to start with essential software modules, and later on upgrade it with more options (e.g. appointment). Is it possible?
Certainly, it is possible to upgrade your systems with more features as you need.